In the blink of an eye, our dear Better Work Training (BWT) Programme trainees have gone through their mental, emotional and physical training, and we believe that they are all geared up to conquer their internship. Here’s a glimpse of what took place during our Bettr Work Training (BWT) Programme last month. Are you in for a cuppa’ prepared by our BWT3 trainees? Because we were!
As a WSQ Approved Training Organisation (ATO) and certified SCA Premier Training Campus (PTC), our trainees enjoyed the opportunity to obtain their WSQ Provide Specialty Coffee service certification while with us. Their classroom learning was put to the test - providing customer service and gaining hands-on experience in espresso, milk steaming and drinks building while preparing orders during a cafe simulation session at our Academy.
The rest of the team also swung by to get their caffeine fix, sharing some useful feedback for improvements, giving them a confidence booster for their upcoming internship. Though it may not have been a smooth sailing process, we’re most proud of their perseverance and resilience as they constantly seek progress. Practice makes perfect, so don’t give up!
When seeking employment, interviews are inevitable. What can we do to ensure that our trainees are well prepared?
During our workshop, we asked them some challenging interview questions that put them on the spot and discussed possible solutions. A key part of nailing an interview is realising that there aren't any right or wrong answers, so don't be afraid - but always be polite, and be yourself. Attitude is what matters.
As they embark on new experiences, what will they face?
We'd like to say THANK YOU to our partners, The Social Space and Starbucks - for joining us online, getting to know our trainees, conducting introductions, providing virtual cafe tours and answering all of their burning questions. It's time for them to get hustling and bustling out there, so we wish them ALL THE BEST for their next step in this fruitful learning journey!
Stay tuned as we hear from our trainees about their internship experiences in March!
Interested to join us on this learning journey and grow Bettr together? Applications for future intakes are always running. Enquire to learn about our social programmes.