As we walked through the doors of Sarnies, the echoes of laughter was what hit us shortly after the smell of coffee. At the counter stood Michel, smiling, and laughing with his customers, his positive energy could be felt a mile away. He may look like your friendly neighbourhood barista, but there’s more to Michel’s story. Interestingly, Michel finds being a Barista working at Sarnies “stylish and cool” and is often amused when he leaves people in awe as they ask about what he does for a living.
As we watched Michel joke around with the regular customers at Sarnies, it felt so natural to see him at work, as if he was meant to do this. To a random stranger, it’s almost impossible to tell that Michel once struggled with what he wanted to pursue after his National Service. Back then, he had no clue of which career path to pursue, and he was most certainly not a coffee enthusiast. Nonetheless, he decided to take the first step and gave Bettr a shot.
THE START OF SOMETHING NEW
“It was better than staying at home and doing nothing.”
Though hesitant at first (partly because he wasn’t a huge fan of coffee), Michel was pleasantly surprised when he learned beyond practical coffee skills at Bettr. Up to this day, Michel vividly remembers what he was taught during his EQ training with our trainer, Suyin.
In his line of work where he often finds himself in sticky situations, EQ training definitely came in handy as he would find himself in instances where he has to stop and think, before reacting.
