WSQ Organisational Relationship Building Level 3
Acquire the skills to foster positive working relationships, promote open communication within teams, manage workplace diversity, and enhance team cohesion within the organisation.

Overview
This course is designed to help learners develop team cohesiveness and build team relationships to support organisational and team goals. Through practical examples and role play, learners will be equipped with the essential skill sets to manage workplace conflict through promoting behaviours and practices that support diversity and inclusion in the organisation.
Learning Outcomes
At the end of the course, learners will be able to:
- Develop team cohesiveness.
- Establish team goals to facilitate the achievement of team and organisational objectives.
- Manage conflict by promoting diversity and inclusion in the workplace.
- Build team rapport to manage work challenges and tasks in a positive manner.
Certification
Skills Code: FSS-PDV-3011-1.1
Statement of Attainment (SOA) in Organisational Relationship Building Level 3.
Who This Is For
Management Executives
You oversee operations and want sharper skills to lead your business forward.
Team Leaders
You guide a team and want practical skills to lead them well.
Prerequisites
Minimum literacy and numeracy (Level 3) and Basic computer and digital literacy.

Funding and Pricing
Further offset what you pay, after subsidy, with different funding types:
FAQs

Still have questions?
Get in TouchStart with your goals. Are you exploring coffee as a hobby, building barista skills, or shifting careers entirely? Each course is designed for different experience levels, from foundational to advanced. Browse by category or use our course finder for a guided recommendation.
Request to reschedule must be submitted in writing to academy@bettr.group at least 3 working days before course commences, subject to a $30 admin charge. If the request to reschedule is given less than 3 working days, it will not be approved unless accompanied by a valid medical certificate or equivalent, subject to a $30 admin charge. You may reschedule a class only once. After which, the course fees will be forfeited.
Yes, weekend slots are available for some of our courses. Weekend dates are very popular, so register early!
Upon successful payment of course fees and/or approval of SkillsFuture Credit claim, you will receive an e-mail confirmation within 7 working days. If you did not receive an e-mail confirmation, please write in to us.


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