Are you a coffee lover who thrives on making every cup a masterpiece and every customer experience unforgettable? If you’re a people-person with the talent to juggle tasks like a pro, even in the busiest spots, we want you on our team at The Foundry, our flagship location and a vibrant collective impact hub!
As a Customer Experience Barista, you’ll be the star of the show, crafting stellar drinks and serving up wow-worthy moments. Your mission? To not just make coffee, but to create coffee magic!
If you share our values of purpose-driven work, community impact, and continuous improvement, team up with us and make every customer’s day a little brighter.
Key Responsibilities
- Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks, quickly and to standard.
- Deliver extraordinary customer experiences that leave a lasting impression.
- Craft consistently high-quality food and beverages.
- Cultivate in-depth product knowledge and recommend new offerings to customers.
- Manage POS systems, cashless devices, and delivery platform devices.
- Maintain inventory records for food, pastries, milk, and coffee as per SOPs.
- Keep the store in a pristine and inviting condition at all times.
- Execute store opening and closing SOPs.
Requirements:
- 1–2 years of coffee/barista experience.
- Preferably 1 year of experience in the food and beverage industry.
- Possess the mandatory Basic Food Hygiene Certificate for food handling.
- A positive work attitude and a team player, excelling in a fast-paced environment.
- Strong team player and good communication skills.
Desired Traits
- Set of core values which aligns with Bettr’s social mission of using business as a force for good
- Believes that work can be purposeful and meaningful by applying your talents and skill sets to contribute to positive change and impact
- People and service-oriented, personable and able to build rapport with customers
- Observant, proactive and able to think on your feet to solve problems and provide stellar service
- Responsible, accountable and take pride in your work
- Organised and meticulous in upholding the highest standards of quality, cleanliness and product/service delivery
- Ability to work under pressure and maintain a calm demeanour during periods of high volume or unusual events
- Responsive to feedback and willing to learn
Salary and job title will depend on your experience as a barista (specifically) and F&B experience (in general), and ability to handle job duties assigned.
This job has everything for the right applicant, and is available immediately. All applications will be treated confidentially. Please write in to people@bettrbarista.com and tell us why you'd like to be a part of our merry crew.
We regret that only shortlisted candidates will be contacted.
About Bettr
Bettr is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Academy and Bettr Coffee, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences. Bettr works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate. The 2022 President’s Volunteerism & Philanthropy Awards and the 2017 President's Challenge Social Enterprise of the Year was awarded to Bettr. We are also Singapore's 1st Certified B Corp and Best For The World Honouree (Community) ‘16 - ’19, Best For The World (Workers) '22.